FAQ
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What services does your travel agency offer?
- This question provides an overview of the agency’s offerings.
How do I book a trip with your agency?
- Explaining the booking process and requirements is essential.
What is the cancellation policy for bookings?
- Customers often want to know about cancellation fees and policies.
Do I need travel insurance, and can I purchase it through your agency?
- Information about the importance of travel insurance and whether it’s available.
What are the payment options for booking a trip?
- Customers will want to know how they can pay for their reservations.
Are there any special promotions, discounts, or loyalty programs available?
- Informing customers about potential cost-saving opportunities.
What travel documents, visas, or vaccinations do I need for my destination?
- Providing guidance on necessary travel documents and health requirements.
How can I contact your agency in case of an emergency during my trip?
- Offering an emergency contact point for peace of mind.
How can I contact your agency in case of an emergency during my trip?
- Offering an emergency contact point for peace of mind.
What is your agency's policy on travel delays or disruptions?
- Addressing what happens if there are unexpected issues during the trip.
Can you help with customizing and tailoring a trip to my specific preferences?
- Explaining if the agency can create personalized itineraries.
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Location
Local 25, First Floor
Calle Ronda
La Cala de Mijas
29649
Contact
+34 952 49 20 47
info@lacalatravel.com
Hours
Monday – Friday: 10am–3pm
Saturdays & Afternoons: By App. only
